Question 1

What is Reverse Auction?

Accepted Answer

Reverse Auction is a unique feature where you name your price for services, and vendors compete to offer you the best deal within your budget.

Question 2

Is it free to use?

Accepted Answer

Yes, it's free for customers to use and experience it; you dont have to pay till you are completely satisfied with the bids you have received from the competent vendors; once you are satisfied and ready to make a decision, you can go ahead and securely complete the transaction by making payment online

Question 3

Can I negotiate further?

Accepted Answer

No, since you have set the target expected price and vendors bid for it.

Question 4

What kind of services are available?

Accepted Answer

THERE ARE Food & Beverages,Planning,Decor,Entertainment,Beauty & Grooming,Travel & Transport,Photo & Video,Jewellery,Costume,Infrastructure & Furniture Rentals,Invitation & Stationery,Religious Ceremonies,Gifting,Audio & Lighting,SFX & Fireworks,Event Support> of services that are available for Reverse Auction catering to 6 major events and sub events. For the complete list, click here

Question 5

Can I use it for multiple events?

Accepted Answer

Yes, you can initiate multiple simultaneous requests for different events.

Question 6

Can I see vendor profiles?

Accepted Answer

Yes, once vendors have confirmed their interest in your requirement, you can check out their profiles and also communicate through the exclusive Happiffie platform

Question 7

Are there any hidden charges?

Accepted Answer

No, YOU PAY ONLY FOR THE TRANSACTION

Question 8

How do I pay the vendor?

Accepted Answer

Payment is handled securely through Happiffie, AFTER SUCCESSFUL COMPLETION OF THE DELIVERY OF PRODUCT/SERVICE

Question 9

Can I leave a review?

Accepted Answer

Yes, you can review vendors after the event.

Question 10

Is there a limit to the number of vendors I can choose?

Accepted Answer

No, you can SHORTLIST as many vendors as you need

Question 11

How long does it take to get bids?

Accepted Answer

Bids typically come in within 24-48 hours, depending on the type of service.

Question 12

What if I'm not satisfied with the service?

Accepted Answer

Reach out to our support team for help.

Question 13

Can I use Reverse Auction for commercial projects?

Accepted Answer

Yes, it's available for commercial projects too. CLICK HERE FOR A LIST OF EVENTS AND SERVICES

Question 14

How do I know if a vendor is verified?

Accepted Answer

Verified badges are displayed on vendor profiles.

Question 15

Can I save my requirements for later?

Accepted Answer

Yes, you can save and revisit them anytime.

Question 16

Do I need to create an account?

Accepted Answer

Yes, create an account to COMPLETE THE TRANSACTION ALTHOUGH YOU CAN GO THROUGH THE COMPLETE FUNCTIONALITY WITHOUT SIGNING IN/REGISTERING

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